Saturday, July 19, 2014

An Onboarding Mindset


In previous posts, I have talked about how an onboarding process can be created – a process that meets both aims of organization and onboarding individual.

But there’s an important piece in entire jigsaw – what ‘mindset’ should onboarding individual approach onboarding process with?  Crack this piece- and you might have set up lever that will ensure onboarding process stays on track.

Here are a few pointers on ‘an onboarding mindset’:

·         Its OK not to be OK: There will be extended periods of uncertainty/learning anxiety. You need to live with it. If you are relocating cities/countries, then add in the entire personal transition piece. Uncertainty might last for months – and even for a year. There’s no way out. You need to get comfortable with being ‘NOT OK’.

·         Student Mindset: 

o   Be curious to learn. Don’t let your past experience color your experience of new environment. Different is not necessarily bad. When you find something different, ask yourself ‘Why might it be this way? How might it make sense in current environment?’. You may not get answer immediately but stay at it.

o   At same time, keep on questioning what doesn’t make sense.

Essence basically is to keep a balance.

·         Professional mindset:

o   Figure out what are expectations from your job. Focus on identifying what uniquely you can bring to job that can create maximum impact for organization. Think of what are least ‘nuts and bolts’ you need to know to start performing on your job.

o   You are not alone. Identify and contract with those who will help you in onboarding process. A professional is not necessarily an ‘expert’. S/he’s focus is on effective outcomes. S/he’s not worried about being known as SME/expert – who should have all answers – or should have necessarily ‘owned’ entire piece.   A professional say ‘Thank You’, ‘I Need Help’, and ‘I am Sorry’ – when required.

o   Focus on building trust in important partnerships/relationships. That’s lubricant which will later ensure speed in these partnerships/relationships.

-

Sourav

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