Ability

So you have figured out job specifications. Next step is to figure what is trainable and what do you hire for.

 

So how exactly do you figure out what is trainable and what is not?

 

I had touched upon this aspect in a previous post titled ‘Ideal Job Specification’.

 

Most capabilities are trainable given adequate time, effort, and cost.   Capability of a person is defined in terms of Knowledge, Skills, and Abilities.

 

Knowledge is easiest to pick up and possibly easiest to forget.

 

Skill is more difficult to pick up and more difficult to forget (e.g. – do you forget how to cycle or swim even if you have not cycled or swam for a long time).

 

Ability is most difficult to pick up and most difficult to lose/forget.

 

If you are have a constrained recruitment budget, then you might want to hire a candidate with high ability – who can make up for gaps in knowledge and skills with a focussed onboarding program.

 

So when ‘cost-constrained’, think ability!

 

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Sourav

 

Is it time you need an extra Headcount?

Before you start hiring, you need to a) know that you have a vacancy, and b) figure out how many vacancies you have.

So how do you get to know about these?

Look at following statements. Are any one of these true for you/your organization?

·        Geographical Scope: Your organization is venturing into new geographic areas

·        Customer Scope: Your customer base is increasing rapidly and you will need extra manpower to cater to increased customer base.

·        Scope of Skills: The changing nature of the industry/company requires that you hire for new skills.

These 3 will be usual levers that will feed into your company’s need for extra manpower.

 

Which of these are true for you?

 

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Sourav

Ideal Job Specification

Once you have decided that you need to hire for a role, the next steps are to create a:

·        job description (what are outcomes and processes in role), and

·        job specification (what knowledge, skills, and abilities (KSAs) are you seeking in a job incumbent).

But a job specification doesn't end with only listing out what KSAs you are seeking in a job incumbent.

 

As HR Recruiter or Hiring Manager, take into consideration following factors:

·        Most things are teachable and learnable given adequate time, effort and cost. But different organizations have different capacities/appetite for time, effort, and cost. Hence what is trainable and what is non-trainable is an organization specific decision.

o   Ability is most difficult to teach and learn, followed by skill and then knowledge.

·        Ask yourself 'What is trainable/non-trainable for this role?".

o   List out Non-trainable K,S, and As. These should be criterion against which you will make a hire/no-hire decision for a candidate

What is advantage of following a procedure like this?

By following above mentioned procedure, you increase size of candidate pool you are looking at. Hence possibility of hiring a candidate at an 'affordable' compensation increases.

 

You may also want to keep the following in mind when formulating job specification:

·        If you are being particular about an educational qualification and that is causing you difficulties in hiring - ask yourself 'Is this qualification really required? Can someone who has relevant work experience but not this educational qualification perform this job effectively?

·        If you are being particular about a certain type of work experience and that is causing you difficulties in hiring - ask yourself 'Can someone with high learnability but having a different kind of work experience/no work-experience do this job with an accelerated induction program?;

These are some tips to ensure that you are hiring a candidate at an 'affordable' compensation.

 

Your next question might be - so how do we ensure high performance? Well! I will post about this soon.

 

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Sourav

 

Build or Buy?

Well! I am back to blogging.

And this time I want to share some posts I have been writing pro-bono for small MFIs who are trying to strengthen their HR processes. Here’s the first of these posts. You will find me sharing more of these posts from now on.

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You have realized that you have a personnel 'vacancy' that you need to fill.

 

Do you hire from external market (buy) or do you hire internally (a cross-functional move, role enrichment, promotion)?

 

Both of have their pros and cons and choice is probably context specific.

Buy

Pros -

·        A better fit for the role and so probably quicker time to performance,

·        An external candidate might bring in a fresh perspective.

Cons

·        Higher cost of hiring and possibly higher payroll costs

·        Cultural misfits might lead to periods of instability/conflict within team.

Build

Pros

·        Brings down cost of hiring and payroll costs.

·        Cultural fit will be ensured

Cons

·        Maybe will require more time to ramp up or more involvement from manager in ensuring ramp up.

·        No fresh thinking might flow into the team.

What will you prefer - build or buy- and for what kind of situations/positions?

Add one more to the options of Build or Buy.

You could also 'hire' services of a skill from market for a temporary period, e.g. - hiring services of a professional agency.

So choices you have are 'Build, Buy, or Hire'.

 

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Sourav